Privacy Policy Information

Welcome to Mar Vista Detox. Your privacy and the security of your information are of paramount importance to us. This Privacy Policy explains our practices regarding the collection, use, and protection of your personal and health information.

Information Collection

• • Information You Provide: This includes personal and health information provided when you contact us, sign up for services, or participate in our programs.
  • Automatic Information Collection: When you visit our website, we automatically collect certain non-PHI information about your device and visit, such as your IP address, browser type, and visit duration.

Use of Information

• Your information, including PHI, is used for the following purposes:
  • To provide, manage, and coordinate your care and services.
  • To communicate with you about our services and respond to your inquiries.
  • For healthcare operations such as quality assessment, training, and accreditation.
  • To comply with legal obligations, including healthcare laws and regulations.

PHI and Confidentiality

• We are committed to protecting the confidentiality of your PHI in accordance with HIPAA and other applicable laws.

California Privacy Rights

• In compliance with the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information.

Data Security

• We implement reasonable and appropriate security measures to protect against the loss, misuse, or alteration of the information we collect.

Your Choices and Rights

• You may choose not to provide personal information or PHI, but it may affect your ability to use certain services. Additionally, California residents may exercise their CCPA rights by contacting us.

Changes to this Policy

• We may update this Privacy Policy to reflect changes in our practices and service offerings. These updates will be available upon request and on our website.
• Effective Date: 1/13/25

Your Rights Regarding Your Health Information

         As a patient, you have the following rights regarding your PHI:

• Right to Access: You have the right to request a copy of your PHI that we have on file.
• Right to Amend: If you believe that any information we hold about you is incorrect or incomplete, you have the right to request an amendment to that information.
• Right to Restrict Use and Disclosure: You have the right to request restrictions on how your PHI is used or shared. However, we are not required to agree to all requested restrictions.
• Right to Confidential Communications: You have the right to request that we communicate with you about your health information in a particular way or at a particular location (for example, by mail instead of email).
• Right to Receive an Accounting of Disclosures: You have the right to request an accounting of the disclosures of your PHI that we have made to others.

• Right to Act on Your Behalf: You have the right to request that someone act on your behalf, for example, by giving someone medical power of attorney, or by appointing someone as your legal guardian.

• Right to File a Complaint: If you believe your privacy rights have been violated, you have the right to file a complaint with us by contacting:

            By Phone: 888-373-5395

            By Email: admissions@restorecenterla.com

            By Mail: 4315 Coolidge Ave Los Angeles, CA 90066

You can also escalate the complaint to the U.S. Department of Health and Human Services (HHS) without fear of retaliation:

        U.S. Department of Health and Human Services

        Office for Civil Rights (OCR)

        Website: hhs.gov/ocr

        Phone: 1-800-368-1019

        Address: 200 Independence Avenue, S.W. Washington, D.C. 20201

HIPAA Breach Notification

• In the event of a breach of your PHI, we will notify you in accordance with HIPAA’s breach notification requirements. This will include providing you with details of the breach, the steps we are taking to investigate it, and the measures being taken to prevent future breaches.